Terms & Conditions

Welcome to the Catch & Chace's website. Our terms and conditions are as follows:
1.The Customer wishes to place an order to purchase Products.
2.If Catch & Chace accepts an order to purchase Products, Catch & Chace agrees to supply those products to the Customer under the terms of this agreement.

If you continue to use this website, browse this website you are agreeing to comply with and be bound by the outlined terms and conditions of use, which together with our privacy policy governs Catch & Chace's relationship with you in regards to this website. If you disagree with any part of these terms and conditions, please do not use Catch & Chace's website. Catch & Chace elects the right to not accept an order. Catch & Chace will not stand for any inappropriate behaviour from consumers.
The Customer must pay the Purchase Price for the Products at the time the relevant order is made via the methods available via our website which may include PayPal, bank transfer, payment on pick up or credit card if these methods are available.

The term `Catch & Chace' or Ç&C' or ‘us’ or ‘we’ refers to the owner of the website whose registered mailing address is PO BOX 1027, Kenmore, Qld, 4069. Our ABN is 81 878 426 359. The term ‘you’ refers to the user , customer or viewer of the Catch & Chace website.

The use of this website is subject to the following terms of use :
1. The content of the pages of Catch & Chace's website is for your general information and use only. It is subject to change (Including pricing) without notice.
2. Your use of this website and any dispute arising out of such use of this website is subject to the laws of Australia.
3. Neither we nor any third parties provide a guarantee as to the accuracy, or warranty, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that this information or such information and materials may contain inaccuracies/errors and we expressly exclude liability for any such inaccuracies/errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. Catch & Chace's website contains material which is owned by or licensed to us. This material includes, but is not limited to logos, look, appearance and/or graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of Catch & Chace's terms and conditions.
6. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
8. Our website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
9. All users/consumers agree that they access the Catch & Chace website at their own risk and information and materials on this website may be incomplete, inaccurate, out-of-date or may not meet your needs and requirements.
Any orders made by cheque are finalised once the cheque is cleared by the bank nominated by Catch & Chace.
Should there be any event of a discrepancy between the price displayed on the Website product page/s and the Website shopping cart page, the price on the Website shopping cart page takes precedence and is the Purchase Price for the relevant product.
The purchase price as shown on our website pages does not include shipping costs which must be paid by the Consumer in addition to the purchase price at the same time and in the same manner as the purchase price.
If Catch & Chace elects not to accept an order or is unable to supply a particular product and the Customer has paid the purchase price for the particular products, then Catch & Chace will either elect to provide a substitute product of equivalent value or provide a refund for any amounts paid via the method of payment used.
Catch & Chace provides information within this website which is intended to provided general information about Catch & Chaces products, including pharmaceuticals. It is not intended to replace veterinarian/medical advice, medical visits or recommendations from health care professionals. It is important to follow your Veterinarians advice in addressing your animal health care needs and ever if in any doubt contact your veterinarian. Information on this website concerning products approved for marketing is subject to the full prescribing information for such Products.
IMPORTANT: Please always check with your vet or health care professional prior to administering any medications supplied by Catch & Chace's website.
Catch & Chace does not recommend the use of its products in a manner inconsistent with product labeling. Catch & Chace website may contain links to other websites of interest and are provided only as a convenience to users of our website. Catch & Chace's policies do not apply to those websites. Please check with the Legal Disclaimer of the websites you are visiting as Catch & Chace does not and is unable to monitor these websites. Linked websites are only provided for assistance with supplying you with additional information for your gathering efforts. Catch & Chace makes no claims or warranties of any the information found in a linked website/s. Catch & Chace is not responsible for the content of such websites and shall not be held liable for any injury or loss as a result of users' access to these/other websites.

Catch & Chace does not send orders/products overseas.

Catch & Chace will endeavour to deliver the Products to the delivery address specified in the order. The Customer/consumer acknowledges that any delivery dates nominated or agreed to by Catch & Chace are indicative only, and are not binding on Catch & Chace. If an item is back ordered or delay we will let you know. Speciality items that have been ordered in for a consumer are not able to be cancelled.

The Customer/consumers agrees and acknowledges that the colour of the product/s as pictured on the Catch & Chace website may vary depending on the consumer/customer’s computer monitor and the products as pictured on the website are for illustrative purposes only;
Catch & Chace gives no representations or warranties about the products including that the products will have any particular functionality or be fit for any particular purpose;
and without limiting Catch & Chace makes no representation and gives no warranty that use of the Products by the Customer or any third party will not infringe the intellectual property rights or other rights of any third party; and is lawful according to the laws of each jurisdiction.
Upon receiving products order from this website, the customer must visually inspect the products for signs of damage. If damage has occurred the Customer must immediately contact Catch & Chace.
Customers must return the products in original packaging including all manuals, warranty cards and accessories, if this is not complied with Catch & Chace reserves the right to dispute the refund of items and may provide the customer with a credit for use on this website. Please note the Customer is responsible and must pay all costs in connection with the return of any/all products to Catch & Chace, except where the product is delivered to the Customer in error or if the product has a defect.
If the Products are not returned to Catch & Chace in original packaging or are damaged in any way, we may refuse to refund the products to the Customer or may elect to charge the customer a fee for replacement of the relevant products and a fee equal to the greater of $10.00 or 15% of the purchase price. If a product is defective, Catch & Chace will pay the return shipping costs for the replacement of the /product/s.
Upon receipt of any defective products returned to Catch & Chase the product will be inspected, if Catch & Chace determines/considers that the product is not defective, Catch & Chace at its discretion may elect to deduct the fees contemplated and all related shipping costs from the Customer or have the product returned to the customer/consumer at the customer/consumers' expense.
ALL RETURNS REQUIRE A RETURN NUMBER which will be provided by Catch & Chace.

Catch & Chace is not liable for any loss or damage however caused (including by the negligence of Catch & Chace) in connection with personal injury or death of any person (including any employee of the Customer) or animal in connection with the use of the products.

The Customer/consumer is liable for, and indemnifies Catch & Chace from and against, all loss or damage (including legal costs) incurred or suffered by Catch & Chace, however caused in connection with the use of any products other than in accordance with the Specification; any claim or threatened claim against Catch & Chace by the Customer in connection with this agreement; personal injury or death of any person (including any employee of the Customer) or animal in connection with the use of the Products; damage to property in connection with the use of the products; or any act or omission of the Customer, its officers, employees or agents.
Catch & Chace provides general information, pet care, training tips and product information in their blogs and these are strictly the opinions of Catch & Chace & Catch & Chace will not be held liable for any injury, death, damage, illness to consumers, employees, associates and animals should you chose to follow any of the advice provided. Always consult with your veterinarian or health practitioner before following any of the advice provided and the consumer does so at their own risk.